Moving Hub  —  moving-hub.net

Effective Date: April 2, 2026  |  Last Updated: April 2, 2026

Moving Hub (“we,” “us,” or “our”) is a direct carrier moving company headquartered in the United States. We own our trucks, employ our own professionally trained crews, and handle your move end-to-end with no middlemen or brokers. Our website address is https://moving-hub.net.

This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit our website, request a quote, use our moving services, or communicate with our team. It applies to all interactions with Moving Hub, whether online, by phone, by email, or in person.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please do not use our website or services.

1. Information We Collect

1.1 Information You Provide Directly

When you request a quote, book a move, contact our team, or interact with our website, you may provide us with the following types of personal information:

• Full name
• Phone number (mobile and/or landline)
• Email address
• Current (origin) address and destination address
• Preferred moving date and scheduling details
• Inventory details (items to be moved, special handling requirements)
• Payment and billing information (processed securely through third-party payment processors)
• Any additional information you voluntarily provide in communications with our team

1.2 Information Collected Automatically

When you visit our website, certain information is collected automatically through cookies and similar tracking technologies:

• IP address and approximate geographic location
• Browser type and version
• Device type (desktop, mobile, tablet) and operating system
• Pages visited, time spent on pages, and navigation paths
• Referring URL (the website that directed you to our site)
• Date and time of your visit

1.3 Information from Third Parties

We may receive limited information from third-party sources, including advertising platforms (such as Google Ads or Meta), review platforms, and referral partners. This information is used solely to improve our marketing efforts and service delivery.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

• To provide, manage, and fulfill your moving services, including generating quotes, scheduling moves, coordinating logistics, and processing payments
• To communicate with you about your move, including confirmations, updates, follow-ups, and customer support
• To respond to your inquiries, requests, and feedback
• To improve our website, services, and customer experience through usage analysis and internal research
• To send you service-related communications necessary for the fulfillment of your move (such as booking confirmations and delivery notifications)
• To send you marketing communications where you have opted in or where permitted by law (you may opt out at any time)
• To comply with legal obligations, enforce our terms of service, and protect our rights, property, and safety
• To detect, prevent, and respond to fraud, security threats, or technical issues

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and to analyze website traffic. Cookies are small data files stored on your device when you visit a website.

3.1 Types of Cookies We Use

Essential Cookies: These are necessary for the website to function properly. They enable core features such as page navigation, form submissions, and access to secure areas. You cannot opt out of essential cookies.

Analytics Cookies: We use tools such as Google Analytics to understand how visitors interact with our website. These cookies collect information about pages visited, time on site, and user behavior in an aggregated and anonymized form.

Marketing and Advertising Cookies: These cookies may be set by our advertising partners (such as Google Ads and Meta Pixel) to build a profile of your interests and show you relevant ads on other websites. They track your browsing activity across websites.

Functionality Cookies: These cookies remember your preferences and choices (such as your region or language) to provide a more personalized experience.

3.2 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies. However, blocking certain cookies may impact your experience on our website and limit the functionality available to you.

If you wish to opt out of Google Analytics tracking, you can install the Google Analytics Opt-Out Browser Add-On available at https://tools.google.com/dlpage/gaoptout.

4. How We Share Your Information

Moving Hub does not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information only in the following limited circumstances:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, email communication platforms, CRM systems, and website hosting providers. These providers are contractually obligated to protect your information and may only use it to perform services on our behalf.

Legal Requirements: We may disclose your information if required to do so by law, regulation, court order, subpoena, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, the safety of others, or to investigate fraud.

Business Transfers: In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

With Your Consent: We may share your information with third parties when you explicitly consent to such sharing.

5. Data Security

We take the security of your personal information seriously and implement reasonable administrative, technical, and physical safeguards to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption on our website to protect data transmitted between your browser and our servers
• Secure payment processing through PCI-compliant third-party providers (we do not store your full credit card number on our servers)
• Access controls that limit employee access to personal information based on job function and need
• Regular security reviews and updates to our systems and practices

Despite these measures, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

• Quote and service records: Retained for a minimum of 3 years after the completion of services, or as required by applicable law and FMCSA regulations
• Communication records: Retained for up to 2 years for customer support and quality assurance purposes
• Website usage data: Retained in aggregated and anonymized form for analytics purposes
• Marketing preferences: Retained until you withdraw consent or opt out

When personal information is no longer needed, we securely delete or anonymize it.

7. Your Rights and Choices

Depending on your state of residence, you may have certain rights regarding your personal information under applicable privacy laws (including but not limited to the California Consumer Privacy Act, Virginia Consumer Data Protection Act, Colorado Privacy Act, and other state privacy laws that became effective through 2026). These rights may include:

Right to Know and Access: You have the right to request information about the categories and specific pieces of personal information we have collected about you.

Right to Delete: You have the right to request that we delete the personal information we have collected about you, subject to certain legal exceptions.

Right to Correct: You have the right to request correction of inaccurate personal information we maintain about you.

Right to Opt Out of Sale or Sharing: Moving Hub does not sell your personal information. However, if you wish to opt out of certain data sharing for targeted advertising purposes, you may do so by contacting us.

Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

Right to Data Portability: Where applicable, you have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us using the information provided in Section 12 of this policy. We will respond to your request within the timeframe required by applicable law (typically 45 days). We may need to verify your identity before processing your request.

8. Marketing Communications and Opt-Out

If you have opted in to receive marketing emails or SMS messages from Moving Hub, you may opt out at any time by:

• Clicking the “Unsubscribe” link at the bottom of any marketing email
• Replying “STOP” to any marketing text message
• Contacting us directly at info@moving-hub.net or 980-279-5945

Please note that even if you opt out of marketing communications, we may still send you service-related communications necessary for the fulfillment of your move (such as booking confirmations, scheduling updates, and delivery notifications).

9. Third-Party Links and Services

Our website may contain links to third-party websites, services, or platforms (such as review sites, social media pages, or partner services). These third-party sites have their own privacy policies and practices, which we do not control and are not responsible for.

We encourage you to review the privacy policies of any third-party websites before providing them with your personal information.

10. Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information promptly. If you believe a child has provided us with personal information, please contact us immediately.

11. Embedded Content from Other Websites

Pages on our website may include embedded content from other websites (such as videos, maps, images, or articles). Embedded content from other websites behaves in the same way as if you had visited the other website directly.

These third-party websites may collect data about you, use cookies, embed additional tracking, and monitor your interaction with the embedded content, including tracking your interaction if you have an account and are logged into that website.

12. Do Not Track Signals

Some browsers offer a “Do Not Track” (DNT) feature that sends a signal to websites you visit indicating that you do not want to be tracked. There is currently no universally accepted standard for how companies should respond to DNT signals. At this time, our website does not respond to DNT signals, but we continue to monitor developments in this area and will update our practices accordingly.

13. State-Specific Privacy Disclosures

13.1 California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA). These include the right to know what personal information is collected, disclosed, or sold; the right to request deletion; the right to opt out of the sale or sharing of personal information; and the right to limit the use of sensitive personal information. Moving Hub does not sell personal information as defined under CCPA. To submit a request, contact us at info@moving-hub.net or call 980-279-5945.

13.2 Virginia, Colorado, Connecticut, and Other State Residents

Residents of states with comprehensive privacy laws (including Virginia, Colorado, Connecticut, Indiana, Kentucky, Rhode Island, and others) may have rights to access, correct, delete, and obtain a copy of their personal data, as well as the right to opt out of targeted advertising and profiling. If you wish to exercise these rights or appeal a decision regarding your request, please contact us using the information in Section 14.

14. SMS/Text Messaging Communication (Moving Hub SMS Updates)

If you have any questions regarding privacy, please read our privacy policy: moving-hub.net/privacy-policy

Program Description: Moving Hub uses SMS to send customers important operational updates, moving quotes, appointment reminders, scheduling confirmations, and service notifications related to their move.

You can cancel the SMS service at any time. Simply text “STOP” to the short code. After you send the SMS message “STOP” to us, we will send you a confirmation message to verify that you have been unsubscribed. After this, you will no longer receive SMS messages from Moving Hub. If you wish to rejoin, sign up again as you did the first time and we will resume sending SMS messages to you.

If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can contact us directly at info@moving-hub.net or 980-279-5945

Carriers are not liable for delayed or undelivered messages.

As always, message and data rates may apply for any messages sent to you from us and to us from you. You will receive messages at a frequency that varies based on your requested services. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Moving Hub

Website: https://moving-hub.net

Email: info@moving-hub.net

Phone: 980-279-5945

We aim to respond to all privacy-related inquiries within 5 business days.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the “Last Updated” date at the top of this page and, where appropriate, provide additional notice (such as via email or a prominent notice on our website).

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Moving Hub  ·  Direct Carrier  ·  No Middlemen  ·  Trusted Since 2015

moving-hub.net  ·  info@moving-hub.net  ·  980-279-5945